FAQ

Qingyunti focuses on connection reliability and real human support rather than inflated node counts. We tune our routes specifically for ChatGPT, Netflix and other high-demand services, so you get consistent performance during peak hours — with transparent pricing and no hidden fees.

Qingyunti works on Windows, macOS, iOS, Android and routers. Popular clients including v2rayN, v2rayNG, Shadowrocket and Clash VPN all support direct subscription import — no manual configuration required.

Yes. We maintain dedicated routes optimised for AI tool access. ChatGPT, Claude and Grok connect reliably in most cases, and our node pool is updated regularly to stay ahead of IP policy changes on those platforms.

Register an account and your 5 GB free trial activates immediately — no credit card required. After the trial you can upgrade to a monthly or annual plan at any time, with no obligation.

Switch to another node first, or refresh your subscription link to pull the latest node list. If the issue continues, contact our support team and a real technician will walk you through specific troubleshooting steps — usually resolved within minutes.

No. Qingyunti does not charge you automatically. Your service pauses when your plan or data runs out, and you renew manually whenever you're ready. No surprises.

Your 5 GB trial data starts counting from the moment you register. All upload and download traffic counts toward the limit. Once it runs out the service pauses, and you upgrade to a monthly or annual plan to continue. Paid plans are unlimited — no data cap applies.

Both plans include unlimited data and full access to all nodes. The key differences: the monthly plan supports 3 simultaneous devices while the annual plan supports 6; and the annual plan saves approximately 37% versus paying month-to-month, working out to around ¥7.9 per month. If you plan to use it regularly, the annual plan is better value.

Yes. The monthly plan allows 3 simultaneous connections; the annual plan allows 6. Each device runs its own compatible client (Shadowrocket on iPhone, v2rayN on Windows, etc.) and imports the same subscription link. No separate accounts needed.

Slow speeds almost always come down to node selection. Try switching to a node with lower latency, refresh your subscription link to get the latest server list, and pick the best-performing option. If all nodes feel slow, contact support — a technician will recommend the right configuration for your ISP and region.